Amazon’s Fulfillment by Amazon FBA program offered sellers an efficient way to handle order fulfillment, shipping, and customer service. However, managing returns remains one of the most complicated and costly aspects of selling on Amazon.  With the new Amazon FBA return fees policy updates in 2025, sellers need to stay informed about the latest changes in Amazon FBA return fees, return processes, and reimbursement strategies.  

Many sellers often ask, “Why do certain companies charge to refund Amazon transactions?” or “Do I have to pay for shipping return fee to Amazon?” These concerns stem from Amazon’s return policy, which charges sellers based on the type of return, product category, and whether the issue was due to Amazon, the customer or product quality. 

The Amazon marketplace return fee now includes restocking fee refund deduction, Amazon shipping handling fee, and additional processing costs, which can impact a seller’s profit margins. 

What Are Amazon FBA Return Fees?

Amazon FBA return fees are the charges sellers incur when a customer returns a product purchased through Amazon’s fulfillment network. These fees cover the costs of processing returns, inspecting products, restocking items, and, in some cases, shipping returned products back to the seller. 

Amazon return fees depend on several factors, including the condition of the returned product, its category, and whether the return is classified as the seller’s responsibility or Amazon’s fault. 

While Amazon return shipping charges are generally absorbed by Amazon for Prime customers, sellers often bear costs related to restocking and handling, which can be a major expense for businesses with high return rates. 

In 2025, Amazon new return fees include additional charges for excessive return rates, meaning that sellers exceeding the acceptable threshold for their category may face increased Amazon marketplace return fee costs. 

New Amazon FBA Return Policy 2025

The Amazon FBA return policy has undergone several changes to ensure more structured handling of returns while shifting additional costs onto sellers. 

One of the biggest changes in Amazon’s new return fees is the introduction of return rate thresholds. If an ASIN consistently experiences a high return rate beyond Amazon’s predefined threshold, sellers will now face per-product return fees to discourage excessive returns. This means that sellers in categories with frequent returns, such as electronics or apparel, may need to reevaluate their return policies, product descriptions, and quality control measures. 

Additionally, restocking fee refund deduction policies have been modified. While Amazon previously allowed certain restocking fees to be deducted for non-defective returns, stricter guidelines now apply. 

This means that sellers in categories with frequent returns, such as electronics or apparel, may need to reevaluate their return policies, product descriptions, and quality control measures. 

Additionally, restocking fee refund deduction policies have been modified. While Amazon previously allowed certain restocking fees to be deducted for non-defective returns, stricter guidelines now apply. 

Sellers who attempt to recoup Amazon FBA refund amounts from customer returns must ensure they meet Amazon’s updated conditions. 

The Process of Handling Returned Items at Amazon’s Warehouse

Once a customer returns a product, Amazon evaluates its condition and determines whether it can be resold, needs disposal, or qualifies for reimbursement.

Unused Items 

If an item is returned in an unused, unopened condition, Amazon may restock the item without charging the seller additional fees. However, the seller may still be responsible for Amazon shipping handling fee if the return was initiated due to a customer error. 

Damaged Items

If a returned item is damaged and cannot be resold, Amazon determines whether the damage was caused by shipping, warehouse mishandling, or the customer. 

Depending on the situation, Amazon may either charge the Amazon charge for returns fee or reimburse the seller through the Amazon FBA refund process.  

Amazon’s Fault 

If Amazon is responsible for the damage, sellers are entitled to full reimbursement. 

However, these cases often require careful monitoring since many refunds are not automatically processed. Sellers should track their Amazon FBA refund claims and ensure they are receiving full compensation. 

Breakdown of Amazon FBA Return Fees

Threshold for Return Rate 

Amazon has introduced return rate thresholds, meaning if a product has an excessive return rate compared to similar items in its category, sellers may face additional return fees. 

Per Product Return Fees 

Amazon now applies per-product return fees to high-return ASINs. The fee structure varies by category, with some products experiencing significantly higher costs if return rates exceed industry standards. 

Timeline for Return Fee Charges

The Amazon charge for returns applies once the return is processed at the warehouse. Sellers need to monitor their return reports in Amazon seller return policy updates to understand when fees will be deducted. 

Amazon FBA Return Fee Calculation

Amazon calculates return fees based on return rate, product category, and return reason. 

However, sellers do not need to manually calculate these fees, as Refundget handles all reimbursement tracking on behalf of sellers, ensuring that they recover any missing refunds automatically. 

Monitoring Amazon FBA Returns 

Sellers must proactively monitor their return reports to ensure they are not overcharged for returns. 

Amazon may apply fees incorrectly, leading to unnecessary deductions. Using the best Amazon reimbursement service like Refundget can help automate this process, flagging potential overcharges and filing claims to recover refunds. 

How to Collect Amazon Return Fees

When customers return items, sellers may be eligible to recover Amazon FBA refund amounts, depending on whether the return qualifies for reimbursement.

In cases where an item is lost, damaged by Amazon, or incorrectly processed, sellers can claim reimbursements through Amazon’s reimbursement system.

However, identifying Amazon return shipping charges discrepancies and filing claims manually can be time-consuming. Refundget automates this process, ensuring sellers collect every dollar owed to them. 

What You Should Do if Amazon FBA Fee is Wrong 

If sellers notice incorrect fees in their Amazon FBA return reports, they should immediately review the return details. 

If Amazon has overcharged a restocking fee refund deduction or applied incorrect Amazon charge for returns, they must open a claim through Amazon’s support system. 

To simplify this, Refundget automatically detects errors and submits claims on behalf of sellers, eliminating the hassle of manual review. 

Discover Refundget Reimbursement Service

Handling Amazon FBA return fees can be complex, especially with the 2025 Amazon new return fees updates. Sellers must stay vigilant to ensure they are not overpaying for returns, restocking, and handling. 

Refundget, the best Amazon reimbursement service, automates this process, identifying missed refund opportunities and filing claims to recover overcharged fees. With Amazon’s increasing reliance on automated return fee structures, having a trusted reimbursement partner ensures sellers do not lose money unnecessarily. 

Sellers need to adapt to Amazon’s FBA return fee policies to remain profitable. Whether it’s monitoring Amazon FBA refund claims, identifying Amazon shipping handling fee overcharges, or ensuring free returns processing eligibility, Refundget provides a seamless, efficient solution for Amazon sellers looking to minimize losses and maximize profitability.